EQ Leadership Formula Group Programme Case Study:
Fast-Paced, High-Growth Technology Company, 9 Locations Across 5 Countries.
Context: Hired by VP to work with her and her team of nine managers to bring humanity into their workplace – both internally, and to stand out and shine externally as experts in AI and EQ. Presenting problems – interactions that were too transactional especially with their clients, not willing to push back, say no or have difficult conversations, not being caring enough when dealing with clients, resentments from unresolved issues.
Specific needs included:
– Have more empathy and compassion in their interactions
– Confidently express needs and deal with difficult conversations
– Be more self-aware, and maintain composure under stress to have a different response
Emotional Intelligence Leadership Formula Programme. Eight modules across the 4 quadrants of EQ, delivered virtually over 16 weeks. A blend of theory, experiential, reflection and pragmatism to address all 4 learning styles, and neuroscience to embed the learning. Worksheets, ‘practice’ challenges and accountability partners in between each module for immediate workplace application.
89% of participants felt the training was relevant to their needs. Sue and Anne were referred to VP in another affiliate location. Increases in post programme survey across key indicators*:
– “Difficult conversations was my favorite [module], useful takeaways for structuring difficult conversations”
– “Getting to know each other on the team on a deeper level”
– “Interaction with colleagues in a set form where we were allowed to see each other in a new light”
– “ Breakout sessions were intense in a good way”
* Indicators defined in conjunction with the organization, the rating was top 2 box extremely and highly effective
The Conscious Leader Programme Case Study:
Craig Message, Deputy Commercial Director, Costain Group PLC
On commencement of coaching with Sue, I was a Commercial Manager who led a team of two others and had relatively little previous experience of major project leadership.
However, I strongly believed that I had the capability and capacity to expand my role further and was due to succeed the outgoing Deputy Commercial Director.
My coaching objectives were:
– Improved authority to delegate;
– Be able to define what type of leader I want to be
– Develop ‘big leadership’ – influence, turning mission to strategy and creating space & time.
Given my previous experience or lack thereof, these objectives were focused on accelerating my development as a leader, and covering a broad range of key competencies in doing so.
Sue supported my professional development at this critical time through intuitive coaching and focus on my career. She enabled me to develop much clearer thinking around:
– The qualities I want to exhibit as a leader
– Visualising how I move forward
– Purposefully establishing new working relationships
– Identifying my limiting beliefs
– Bringing perspective
– Identifying interdependent relationships
– Improving team culture & engagement
Ultimately, this supported my clarity of thought and ability to progressively adapt and manage the stresses of such a role change.
By working with Sue, I have progressed significantly in a short amount of time. The transition I have just made is the most significant in my career from a personal impact perspective – moving from ‘doing’ to ‘reviewing’, leading a team of 30+ professionals and re-establishing working relationships, to name but a few major changes whilst a £1bn construction project relentlessly moves on.
Whilst a simplification, working with Sue has helped me believe that I ‘belong’ in this leap of my career.
Sue is a very authentic, intuitive, empathetic, and genuinely caring coach who had my development at the core of every conversation – this meant that there was only ever learning to be had from any observed matter or behaviour, which I now fully appreciate to have been crucial given the changes I was going through.
Through Sue’s style, this enabled me to make the most significant transition in my career in an accelerated manner, with an ongoing platform and purpose for continued progression.
Life By Design Case Study:
Julia Mavrodin, Chief Growth Officer, Present Life Inc.
I approached coaching with Sue to get more rigorous and committed to what I truly wanted to do. I have always been quite successful professionally, but knew deep down that I wasn’t doing and achieving on my terms while charting out my own path.
I started by developing my values and subsequently a clearer way to assess opportunities presented to me. This way I could more rationally approach opportunities and next steps and make sure it was true to “me”.
Through working with Sue, I’m much more aware of why and where I’m going, and I find that I’m truly holding myself more accountable ^ owning what I truly want to do. I’ve also learned to not be too self-critical about my journey to get there. I realize now that it’s generally a façade from people who seem to “have it together.”
It’s ok to feel uncomfortable because that’s all part of a process of working through and your body/mind’s way of showing you the right path forward.
I now continue to hold my values and end vision for myself in check. I consistently look at how something is serving me in the moment – not doing things to make others happy. I now realize that by being true to me, I’m also being my best self for others (family, friends, etc).
Sue is the right mix of career coach and actual therapist to decipher why we do things and help us work through a process to get out of that cycle.
Sue is the best kind of coach. Pushing you to get what you need out of yourself – reinforcing that she knows you, and encouraging you along the way.
The Successful Coach Case Study:
Madeleine Geach, Leadership Coach And Head Of Culture, Hawksmoor
Sue is amazing. She is a highly skilled, highly experienced coach and I am so pleased I chose her as my mentor coach as I launched my own coaching practice.
After just a couple of sessions I had felt a big shift – the work and results kicked in straight away.
She is an empathetic listener with a direct, no-nonsense way of talking and injects warmth and humour into things.
So coaching sessions are hard work (the kind of hard work that leads to change) but the work is enjoyable not painful.
She is also a brilliant business mentor – full of practical, clear advice on setting up a solo business. 6 months later I am earning a decent living from doing something I love and a lot of this is down to the work I did with Sue.
My goals at the start of our programme were to:
– build a 1 day a week coaching business.
– have clients on 2 month programmes paying me at a sustainable rate (4 times my original pricing) and to have in-roads into corporate clients.
– having a more clearly defined 4 day a week job with improved boundaries, allowing me time to build my coaching business and spend time with my family .
-have more confidence in my ability to run a freelance business.
I’ve hit this all and more – and now have a successful freelance coaching practice that helps me earn a living. The biggest shift has been in my self-worth and this has given me such a sense of purpose for what I can bring my own clients.
As a result, I’ve found real contentment in my personal life. So, Sue comes highly recommended and I am sure I will be back for more when I need it again.