HR Professionals & Senior Leaders:
Is the precarious balance of people, profit and the changing landscape keeping you awake at night?
Do you want to improve your leader’s ability to motivate and inspire their teams?
Want your people to be more resilient, empathetic, agile, adaptable, and inspiring?
Developing your leaders to be more emotionally intelligent – resilient, empathetic, adaptable and inspiring
Why We do This
“We believe when leaders are emotionally intelligent, they and their people are happier and more fulfilled, and get better results for themselves, their teams and their organisations.”
Sue Belton & Anne Taylor
Successful, technically excellent leaders perform better when they develop their emotional intelligence (EQ). They will become more resilient and empathetic, agile and adaptable, all while having more collaborative conversations.
EQ Leadership Formula Model
Our EQ Leadership Formula Model has been developed through extensive experience and research. Rooted in neuroscience and mindfulness, it ensures lasting behavioural change.
You and Your People
WHO YOU ARE – As an HR Professional or Leader, you want to confidently face the challenges ahead and proactively support, develop and retain your people and be an ‘employer of choice.’ You and your leaders are smart, technically excellent and have been resilient in this difficult time. You know more is needed to perform through this next phase, and that EQ or ‘soft skills are integral to success.
EMOTIONAL FATIGUE
- You’re worried about your employees’ well-being, stress levels and mental health.
- You’re seeing emotional outbursts, lack of patience and overwhelm and increased absenteeism.
- Emotional fatigue and exhaustion are commonplace.
- Now leaders need to have new levels of understanding, empathy and patience for their people while also dealing with their own emotional fatigue.
AVOIDING DIFFICULT CONVERSATIONS
- There are pockets of minimal collaboration, low trust, silos and avoidance of challenging conversations.
- Leaders and managers are reluctant to give and receive feedback, ‘tell’ rather than coach resulting in less engagement and empowerment.
- More ‘difficult conversations’ are needed, for more effective decision-making, greater influencing, authenticity and cohesion.
RIGIDITY + INFLEXIBILITY
- There’s a relentless pace, constant change; processes and people are not adapting fast enough.
- Practices and mindsets need to be more agile.
- Decision making and bureaucracy stall innovation.
- Leaders feel pressure to hit targets, all while addressing the macro issues of climate, sustainability, pandemics and inclusion.
- You risk falling behind the competition and ruining your reputation.
Why work with us
WHAT YOU GET – You will confidently face the challenges ahead and proactively support, develop and retain your people as an ‘employer of choice’. You and your leaders lead with empathy and understanding and fully motivate and inspire others. Everyone feels happier and more fulfilled. You and your leaders drive greater performance personally, for others and the organisation.
RESILIENCE + EMPATHY
- Your employees’ well-being, stress levels and mental health are all improved.
- There’s greater emotional regulation, improved patience, and more focus leading to greater fulfilment and productivity.
- Your leaders and managers have understanding and are more confident in dealing with emotions.
- They have greater levels of empathy, patience, and emotional regulation.
HAVING DIFFICULT CONVERSATIONS
- You’re seeing open and constructive conversations, improved trust and higher collaboration.
- Issues are being addressed positively, disagreements resolved and relationships are better.
- People are giving/receiving genuine feedback resulting in increased confidence and competence.
- There is more curiosity, greater influencing skills, and higher levels of authenticity.
AGILE + ADAPTABLE
- Decision making and processes expedite and advance problem-solving and innovation.
- Mindsets become growth-oriented.
- People are open-minded and people-focused. People have the freedom to act, take more risks, make mistakes, learn quickly and adapt and flex.
- The organisation becomes faster, more nimble, outpacing the competition and being seen as the company and employer of choice.
What we offer
Our EQ Leadership offerings are born out of our joint passion for emotional intelligence, neuroscience and mindfulness and the dramatic, positive cumulative impact they have on people, in businesses and in the world at large.
All offerings are a blend of theory, experiential, reflection and pragmatism to address all 4 learning styles and neuroscience to embed the learning.
Potential topics covered
Self Awareness:
- Achievement orientation/driving high performance
- Emotional literacy
- Values/Drivers
- Emotional self-awareness e.g. impatience, frustration
Self Management:
- Adaptability
- Emotional regulation e.g. stress management
- Self-compassion
- Maintaining composure
Social Awareness:
- Empathy
- Reading the signals from others/in the room
- Understanding people – their emotions, circumstances & differences
- Recognising what is not being said
Relationship Management:
- Influencing and adapting to others
- Conflict management/difficult conversations
- Coaching behaviours e.g. listening, questioning
- Giving and receiving feedback
About Us
We’re Sue Belton and Anne Taylor, both award-winning, highly experienced and accredited executive coaches and EQ leadership development experts.
We have a combined thirty-five years of corporate experience:
and twenty-six years’ executive coaching and leadership development experience:
We are certified practitioners and/or bring accreditations/training in:
We work with mid to large organisations, both UK-based and multinational, both in-person and virtually.
We are both award-winning, published authors:
… and we often get our best ideas hiking together.
Our Clients Include:
EQ Leadership Formula Group Programme Case Study:
Fast-Paced, High-Growth Technology Company, 9 Locations Across 5 Countries.
Context: Hired by VP to work with her and her team of nine managers to bring humanity into their workplace – both internally, and to stand out and shine externally as experts in AI and EQ. Presenting problems – interactions that were too transactional especially with their clients, not willing to push back, say no or have difficult conversations, not being caring enough when dealing with clients, resentments from unresolved issues.
Specific needs included:
- Have more empathy and compassion in their interactions
- Confidently express needs and deal with difficult conversations
- Be more self-aware, and maintain composure under stress to have a different response
Solution:
Emotional Intelligence Leadership Formula Programme. Eight modules across the 4 quadrants of EQ, delivered virtually over 16 weeks. A blend of theory, experiential, reflection and pragmatism to address all 4 learning styles, and neuroscience to embed the learning. Worksheets, ‘practice’ challenges and accountability partners in between each module for immediate workplace application.
Results:
89% of participants felt the training was relevant to their needs. Sue and Anne were referred to VP in another affiliate location. Increases in post programme survey across key indicators*:
Feedback included:
– “Difficult conversations was my favorite [module], useful takeaways for structuring difficult conversations”
– “Getting to know each other on the team on a deeper level”
– “Interaction with colleagues in a set form where we were allowed to see each other in a new light”
– “ Breakout sessions were intense in a good way”
* Indicators defined in conjunction with the organization, the rating was top 2 box extremely and highly effective
Testimonials
The last 14 months of working with Sue have been a wonderful and transformative experience, personally for me and for my organisation.
Sue is an amazing mentor, coach and person – she doesn’t shy away from taking you out of your comfort zone, asking powerful questions and prompt the kind of thinking that we don’t all do in our routine day-to-day, which is the space where growth happens.
She has had a great impact on me personally and professionally and I’m excited for the rest of the journey in growing as a leader, as well as our future business collaborations with her!
Sue is a leader in her field and has a high degree of professionalism when conducting meetings and trainings. She managed to bring out the best in the team especially with on the spot coaching during sessions. It comes naturally to her and that is reflected in her work. I would recommend Sue as a coach and a trainer to any individual or company for larger group sessions, she can adapt easily and accommodates your needs.
I’ve had the pleasure of working with Sue during the last year and she’s had a huge impact on both my professional and personal life. She’s a wonderful coach and mentor – great at listening and incredibly empathetic. She’s certainly taken me out of my comfort zone, but in a good way, leading to real improvements in my approach to leadership and my own coaching style.
Sue and Anne’s proposal was really clear and did what it said on the tin. They really listened to what our specific business needs were and came up with something perfect for our people. Having seen them both in action, what they promise is true to what they deliver.
Sue and Anne gave informative sessions for myself and the TA team at Visual Concepts. It was really insightful to learn of different behaviours and to be aware and use new techniques when working human to human. The information has been impactful and as a team, incorporate the new learnings into our everyday work.
Anne coached me and a group of colleagues at Lloyds. She challenged me to challenge how I thought about situations, myself, my work, my team, always in a positive and constructive way. She is personable, positive and incredibly insightful with it comes to team and group dynamics.
Sue has always delivered exceptional coaching engagements for senior staff. She was ahead of the trend for a focus on neurology and wellbeing and continues strongly in this area. I’ve worked with Sue in two very different sectors and she has delivered good work.
Get in touch to arrange a no-obligation consultation. We can discuss your people and business needs and goals, and see if we might be a good fix to work together. If we both feel like we are we could then discuss next steps.
As well as our joint EQ Leadership Formula Group + Team Programmes + Training, I also deliver a 1-1 Executive Coaching programme. For more information click on the button
