WHAT YOU SAID ABOUT US

Leaders + Founders

The last 14 months of working with Sue have been a wonderful and transformative experience, personally for me and for my organisation.
Sue is an amazing mentor, coach and person – she doesn’t shy away from taking you out of your comfort zone, asking powerful questions and prompt the kind of thinking that we don’t all do in our routine day-to-day, which is the space where growth happens.
She has had a great impact on me personally and professionally and I’m excited for the rest of the journey in growing as a leader, as well as our future business collaborations with her!

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Ina V. Hristova
Head of People, Zuhlke

Sue is a leader in her field and has a high degree of professionalism when conducting meetings and trainings. She managed to bring out the best in the team especially with on the spot coaching during sessions. It comes naturally to her and that is reflected in her work. I would recommend Sue as a coach and a trainer to any individual or company for larger group sessions, she can adapt easily and accommodates your needs.

Nicola Smith
VP, Global Talent Acquisition at Visual Concepts

I’ve really enjoyed working with Sue. An extremely positive lady who has an infectious style for just getting things done. A classic example of this was her adoption of the current Zoom technology to create break out rooms in a recent coaching workshop she and Anne ran for our executive management team. We all enjoyed the buzz and anticipation not knowing who we were going to be paired with for the exercises and as if by magic Sue appeared as an extra coach to give us feedback and pointers for improvement. A great use of technology to make a difference.

Andrew Thomas
Head of HR / HR Director

I’ve had the pleasure of working with Sue during the last year and she’s had a huge impact on both my professional and personal life. She’s a wonderful coach and mentor – great at listening and incredibly empathetic. She’s certainly taken me out of my comfort zone, but in a good way, leading to real improvements in my approach to leadership and my own coaching style.

Neil Moorcroft
Managing Director, Member of the Executive Board & Partner at Zuhlke UK

“Sue is obviously passionate about her work. Her clients have provided strong testimonials on their success as a direct result of her coaching. Sue has built a reputation that resulted in growth into larger organizations for executive coaching.”

“Sue is obviously a dedicated and experienced coach helping individuals to make significant and lasting change particularly in the area of corporate leadership – where constant change and challenges are inevitable.”

“Sue’s book, ‘Change your life in 5,’ is a reflection of her commitment to her unique method of coaching, which has obviously increased her visibility in the world of coaching.”

“Fantastic work Sue – it’s definitely obvious you’re a leader in your field!”

What the Judges Said..
Entrepreneur of the Year - Gold Stevie Winner

Sue is incredible and has had a dramatic impact on my life – professionally and personally! She helped me to clearly articulate and write down long term goals and achievable ways of meeting them. She taught me exercises to deal with anxiety or doubt and tools which enabled me to better coach a team and grow them as leaders. She helped me feel more in control of my day (aka life) and celebrate successes. I’ve worked with her for a few years now, and she consistently helps me look at things differently.

Katie Lewis
Regional Director, Transperfect

Working with Sue is powerful, demanding, fast, and enjoyable. She is an outstanding coach, she really listens very carefully and understands immediately what you need to do, then she gets straight to the point with practical tools and solutions.

When I started working with Sue I had recently been appointed member of the board, with a new team of direct reports, and difficult challenges in terms of business. The coaching was particularly efficient at dealing with these challenges, and lead to significant improvements in my leadership.

Sue is really adaptive. She is easy to work with and at the same time stretched and challenged me to my limits. The coaching felt very “safe” and was extremely rich in terms of approaches, methodologies and concepts.

It is a real gift if you are committed to developing and improving your leadership skills and behaviours.

Rodolphe Plouvier
Head of Distribution, Generali

I wanted to make a change in the way I operated and engaged with the wider team, to make a difference, prepare for changes and be ready to deal with potential difficult times ahead.

Sue taught me mindfulness techniques that have been so helpful to deal with any anxiety I may have ahead of confronting a situation.She gave me the confidence to stand up for myself and to take the lead.

Sue is very encouraging and more importantly non judgemental. She is very wise, has lots of tools and techniques that can be applied. She also has a great skill to be able to ask the right questions that make you probe yourself. Somehow allowing those “lightbulb” moments come to the surface. I feel there has been a real connection when I’ve finally figured something out about myself and I’ve said it out loud to Sue.

Maria Melton
Project Director, Costain Group PLC

Sue has always delivered exceptional coaching engagements for senior staff. She was ahead of the trend for a focus on neurology and wellbeing and continues strongly in this area. I’ve worked with Sue in two very different sectors and she has delivered great work. I’ve no hesitation in recommending Sue.

Ross Bartlett
Group Head of L&D, Ogilvy

Sue is a brilliant coach that will relentlessly hold you to account in everything you do. I’ve really enjoyed my time with her and recommend that you too get some Sue in your life.

Trenton Moss
Founder & CEO, Webcredible

Sue has been an incredible consultant for me and for Squiz. She has helped me and the business to cut to the core of issues, understand why they were happening and resolve them in a positive way. Sue is an exceptional person to work with.

Stephen Morgan
Co-Founder, Squiz

Sue is an incredibly astute, insightful & pragmatic coach. I could easily connect with her approach of viewing me as a whole, realising that who I am in my personal life directly affects who I am in the business context. She is warm and welcoming, which allowed me to trust her to help me work through blockers that were inhibiting aspects of my development. Within three months, I gained new skills to deal with challenging situations on my own terms. Her work is as deep and meaningful as you allow it to be. I highly recommend Sue for individuals and companies alike.

Rebecca Fowler
Co-Founder, Haus of Nomads

Professionals

Sue supported me in making a significant career transition. I had a lot of experience in running large and complex organisations, but did not want everything else that went with that kind of job for some time. Sue helped me reposition myself, realise what was transferable and how it might be pitched to others. This was packaged it all within a new ‘modus operandi’ for living. Principally it was coaching, but that also included being held to account when there was a risk of going back to the familiar, or in doing something out of step with the values and ideals established with her guidance.

I’m now six months into a portfolio life, working across a range of clients and also now aiming to go beyond my previous areas of expertise. I am now much more in control over how I spend my time, and have a balance which has rarely been achieved for far too many years.

Recommend her very strongly!

Alex Atherton
Education Consultant

It’s interesting to me how profound and yet how subtle the effects of life coaching with Sue are. They’re far reaching and long lasting. I find myself using the tools she endowed me with almost a year after my coaching ended. And I can see them being tools I use for the rest of my life.

I wouldn’t hesitate in recommending Sue as your life coach as long as you feel you’re ready for coaching. Sue means business!

Kate Bendix
Author and Founder

Coaching with Sue is like having a best friend who holds you to account and tells you the truth with empathy – far more than any friend really would. She is kind, and has a huge amount of empathy whist being intuitive, fun and quite rightly demanding of her clients. She helps people cross boundaries and achieve goals that they may otherwise think were impossible. 

Sue really is a phenomenal coach. Insightful and thoughtful, she carefully takes the time to understand what makes you who you are to guide you to where you want to be. Her approach is focused on honesty, respect and accountability; she challenges you to look further than your established beliefs and pushes you to commit and follow through with plans and goals. She effortlessly creates an environment of trust and I’ve come away from my time working with her with clarity, purpose and a plan with tangible steps for my future. I would highly recommend her to anyone. 

Sarah Conway

Sue is a masterful and life-changing coach. She models what it is to be a woman truly living from purpose and as a client of Sue’s, I found that extremely inspiring. She has challenged me where necessary and supported and championed my achievements along the way when I made progress. In less than a year, Sue has helped me figure out my life purpose and create a life of meaning. I would highly, highly recommend working with Sue.

Pooja Dhiman
Lawyer

Sue was a fantastic coach. I was six minutes late to our first session. Her first questions to me were “What stopped you getting here on time today?” and “What does that cost you in your life?”. I knew straight away that this was someone who would give me candid feedback and ask hard and at times uncomfortable questions when needed. She was also able to do this, while remaining incredibly kind and supportive. Through my sessions with her, I uncovered the things that are really important to me and identified old beliefs and ideas that were holding me back from pursuing them. I can’t recommend her highly enough.

Odharnait Ansbro
Consultant

Coaching with Sue is like having a best friend who holds you to account and tells you the truth with empathy – far more than any friend really would. She is kind, and has a huge amount of empathy whist being intuitive, fun and quite rightly demanding of her clients. She helps people cross boundaries and achieve goals that they may otherwise think were impossible.

Sophie Brown
CFO & Property Developer

I was scared to take any action but I knew something wasn’t right. I was demotivated, I lacked ambition but I felt so scared to make a change. I was really worried about what people would think. I felt lost and couldn’t picture my future.

After working with Sue, I am living more in the now. Some things which I have addressed are things I didn’t even know would be goals and things to overcome. I found clarity in addressing where my beliefs come from and I no longer seek validation from other people, which before was for everything. I have been learning about myself – where my limiting beliefs come from and breaking it down.

I now feel that I can actually plan and consider living in another country!

Holly Dawkins
Marketing

Working with Sue has helped me grow and learn as a Co-Active coach enormously – Sue has demonstrated and explained all of the CTI principles with clarity and transparency. She has helped me understand my saboteurs, my life purpose which was still unclear even after core curriculum, and connect me to my strengths. She has helped me with clients to serve them best.

Sue is worth every penny – she is informative, brilliant, supportive, extremely knowledgeable about CTI, holds you accountable to your goals, will help you develop your business such that you will reap the benefits financially.

Nancy Wilde CPCC
Entrepreneur Coach

COACHES

Before working with Sue, I was siloed into my immediate network of schools which left no room for growth. I lacked confidence in my offers and was hesitant to put myself out there.

After ten months of working with Sue, I now have two well-developed offers which have really helped me to be concrete when talking to prospective clients. One of my biggest accomplishments is that I’m now working in 3 new schools outside of my network.

I wasn’t paying myself before, but now I’ve blown my financial goals out of the water. I now pay myself more than ever before, and made a 900% return on the money I invested in working with Sue!

Sue had the perfect balance of warmth and directness. She creates a safe environment where I can take on challenges. She is a gifted mentor and coach.

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Shelley Lawrence
(M.Ed, CPCC, ACC), Educational & Life Coach, Schoolhouse Collaborative

Sue is a masterful and life-changing coach. She models what it is to be a woman truly living from purpose and as a client of Sue’s, I found that extremely inspiring. She has challenged me where necessary and supported and championed my achievements along the way when I made progress. I would highly, highly recommend working with Sue.

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Pooja L. Dhiman 
Coaching for Minorities, Pooja L Dhiman Coaching

When I started working with Sue I was doing pretty well. I was coaching, building my hours and experience, building my self-belief and identity as a coach BUT… I was also overwhelmed, a bit stuck, and I didn’t want to get it wrong, so was playing small and holding myself back from taking action.

I wanted to find my voice, and design and build a coaching business that reflected who I am and the value I bring my clients. That worked for me financially, and also personally. I wanted to know that I was stepping into my potential and winning at being me!

Since working with Sue, I am now super clear on who I am and what I offer. I’ve completely reshaped my packages and programmes to reflect this, and created an infrastructure that makes it simple and easy for people to work with me. My mindset has shifted and I now love being a professional coach. I’ve had a complete upgrade of my coaching business, and I’m busy doing what I love.

Being coached and mentored by Sue is like being in a masterclass for how to be a professional coach, who knows her value and inspires others to do the same. You are supported and guided by someone who 100% believes you can get there. She is an experienced, insightful and inspiring coach. I have learned so much from simply experiencing being coached and mentored by her- she models beautifully.

Because of my work with her I am now so much clearer on where I want to go and how to get there, and am well on my way. I also have a practical toolkit and a reassuring boost of self-belief to help me get there.

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Caroline Storey

Working with Sue has given me a number of things, on top of supporting me to achieve my CTI Global Certification in Executive Coaching and achieve certain challenging business goals as my company grows, I gained a deeper sense of certain habits that are not serving me. I wasn’t expecting the depth the coaching would go to and what it would uncover for me – it hasn’t been easy but important (and on-going) work.

It felt like a highly professional and seamless operation and her overall delivery of the service was excellent. Her book Change Your Life in 5 is also a great source of information.

As a coach and mentor, Sue is direct, insightful, and tough at times! She’s intuitive and brave – and asks the questions that create discomfort, but ultimately the greatest learning, growth and change.

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Olivia MacDonnell
Empowering professionals to discover their confidence, influence and leadership

When I met Sue I was starting to think about growing my business. I wanted a coach and mentor to help think things through, be able to explore challenges, and go deeper in my use of coaching tools. I also wanted to get clear about my coaching/training biz, set timeline for doing it, and think clearly about what I need to be earning.

Through working with Sue I’ve found loads of really helpful techniques – it’s hard to even list them ‘cos I’ve immediately put them into my practice – but I know Sue helped give me the confidence in the impact of them. I’ve also learnt: the Future self exercise – I use it with all my clients now and I’m leaning into it more and more; comparing oneself both ways; the simplicity of designing an offering; Powerful Q’s for dealing with challenging coaching situations e.g. distressed client, same topics on repeat; and not getting caught up in comparison and perfectionism – still working on this one

Sue is an incredibly warm, kind and supportive coach and mentor who uses the widest range of coaching tools to increase your self-awareness and enable you to grow your own coaching skills at the same time. She’s straight forward, no nonsense and at the same time sensitive and perceptive. She’s able to see your gifts, have you do the same, and encourage you to make progress in your life.

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Laura Scott
APAC & EMEA Head of Learning & Development, Google Comms Team | Certified Executive Coach | Executive Presence & Public Speaking trainer

Before I started working with Sue I had a lot of uncertainty around where to direct my efforts for growing my business. I wanted to win more clients, set up my business in a scaleable way, get the systems in place, get the marketing plan rolling and to be intentional about how I could most effectively use my time whilst protecting my boundaries for work life balance. I had also spent many years of my working life helping brands successfully sell more of their products, but when it came to selling myself, I was drawing a bit of a blank.

Sue is a great coach and mentor. Having the capacity to offer business mentoring was extremely beneficial to me – some things I just needed to know, from someone who’s been there and done it, successfully, already. I also really valued having Sue be so accessible on Voxer (a voice messaging app), and so responsive every time I got in touch. She was so generous with her resources e.g. the templates she shared up front which have provided a lot of insight and inspiration for short-cutting the development of my own materials.

Sue is both professional and warm. She cuts through the crap and gets to the heart of what matters.

In terms of impact on me Sue has given me greater self-assurance as a business-owner. She’s pushed me to assess my standards, expectations and boundaries. I now have a raft of clients I love working with, I have a clear marketing strategy and a new business pipeline I’m excited to convert. I am proud of the business-owner I have become with Sue’s help.

Joanne Olsen
Leadership Coach & Talent Consultant

I started working with Sue because I wanted to get help in establishing my coaching practice, get an agreement with one or two companies as clients and develop my own product/coaching packages.

Through working with her I soon realized that I didn’t have that much time to get this in place, and having since resigned from work, I now have an established a process for working with my existing network to get new clients.

I have also established a way of working with relationships/network/sales which works for me, after having previously feared the whole sales process. I now also feel confident that my product is good enough, and that I have what is needed to deliver value to my clients. I have also established a coaching product and onboarding process that I now use with my clients and I collect feedback and testimonials, which also gives me insight that I can use to develop myself as a coach. Sue also gave me a lot of materials and templates that I have used for these processes, and as inspiration to create my own packages.

Sue is a coach who knows exactly what you need and will deliver to you the whole package + more than you can expect.

She challenges you in a way that feels good, she sees what you need, and has a very good balance between mentoring and coaching.

Andrea Altier
Leadership Coach, CPCC and Trainer & Wake Me Up Volunteer

Sue is amazing. She is a highly skilled, highly experienced coach and I am so pleased I chose her as my mentor coach as I launched my own coaching practice. After our very first session together I had already felt a big shift and the results kept coming. Sue is an empathetic listener with a direct, no-nonsense way of talking and injects warmth and humour into things. So coaching sessions are hard work (the kind of hard work that leads to real change) but the work is enjoyable not painful.

She is also a brilliant business mentor – full of practical, clear advice on setting up a solo business. 6 months later I am earning a decent living from doing something I love and a lot of this is down to the work I did with Sue. So, highly recommended and I am sure I will be back for more when I need it again.

Madeleine Geach
Leadership coach

Sue is just amazing.

I am so grateful for her CTI Business of Coaching session, where I had the opportunity to learn from an incredible mentor and coach. She is so knowledgeable, pragmatic and fierce. And also reassuring, empowering and supporting.

My coaching skyrocketed thanks what I’ve learned from her and from using some of the structures she uses in her coaching practice and so kindly shared. They are really powerful!

I recommend working with Sue wholeheartedly.

Davide Aldrovandi

I’ve worked with Sue throughout my 6 month certification program with CTI, to gain my first accreditation as a professional coach. She also supported me as I transitioned my existing consulting business and launched my coaching practice in 2018.

I was immediately impressed by Sue’s professionalism and her practical, process-driven and highly strategic approach to coaching. This was vitally important for me and in alignment with how I work. I was also inspired by her success as a businesswoman and fellow professional coach.

As a coach, Sue is pragmatic, honest and good fun to work with! She was direct and always challenged me to step outside my comfort zone. This was balanced with plenty of championing and support as I worked towards my goals. The knowledge and experience that Sue shared was instrumental in helping me set the foundations for the success of my new business.

Coaching with Sue was worth every penny and I can’t recommend her highly enough. If you’re ready to make major, permanent changes in your business, career or life, Sue is the coach for you!

Stacey Back

Sue supported me in making a significant career transition. I had a lot of experience in running large and complex organisations, but did not want everything else that went with that kind of job for some time. Sue helped me reposition myself, realise what was transferable and how it might be pitched to others. This was packaged it all within a new ‘modus operandi’ for living. Principally it was coaching, but that also included being held to account when there was a risk of going back to the familiar, or in doing something out of step with the values and ideals established with her guidance.

I’m now six months into a portfolio life, working across a range of clients and also now aiming to go beyond my previous areas of expertise. I am now much more in control over how I spend my time, and have a balance which has rarely been achieved for far too many years.

Recommend her very strongly!

Alex Atherton
Education Consultant

Sue is a masterful and life-changing coach. She models what it is to be a woman truly living from purpose and as a client of Sue’s, I found that extremely inspiring. She has supported me to do the same for myself. Sue is living and modelling that which she is coaching all clients to do – as any coach should. She has challenged me where necessary and supported and championed my achievements along the way when I made progress. In less than a year, Sue has helped me figure out my life purpose and create a life of meaning. I would highly, highly recommend working with Sue.

pooja
Pooja L. Dhiman

The process of working with Sue is exceptionally structured and organised. You know that you are working with someone at the top of their game. Sue is a brilliantly focussed coach. She has a strong intuition and has the confidence & experience to follow it. As both a coach and mentor, Sue effortlessly jumps between both roles which brings great added value.

Darina Mulligan
Leadership & entrepreneurship coach and facilitator. ICF ACC

“Sue is obviously passionate about her work. Her clients have provided strong testimonials on their success as a direct result of her coaching. Sue has built a reputation that resulted in growth into larger organizations for executive coaching.”

“Sue is obviously a dedicated and experienced coach helping individuals to make significant and lasting change particularly in the area of corporate leadership – where constant change and challenges are inevitable.”

“Sue’s book, ‘Change your life in 5,’ is a reflection of her commitment to her unique method of coaching, which has obviously increased her visibility in the world of coaching.”

“Fantastic work Sue – it’s definitely obvious you’re a leader in your field!”

What the Judges Said..
Entrepreneur of the Year - Gold Stevie Winner

I was lucky enough to be the first to experience Sue’s Successful Coach Intensive and I only wish she’d had this on offer when I started my coaching business. In my opinion, it’s an absolute essential for coaches who have had training but need to understand how to make a successful business out of it.

On Sue’s one day intensive no minute is wasted, she gets straight into it bringing laser like focus to your offer, your USP, your clients, what their needs are and how you in particular can help. She helps you with a financial model and the types of products you can offer beyond one-to-one coaching. What’s more she teaches you the secrets to successful marketing as a coach.

Although I’ve had great success as a coach, Sue has given me the tools to push my business above and beyond what I thought was possible. Thank you Sue for an incredible day.

Tracy Forsyth

Sue demonstrates an incredible rigour in using the Co-Active model without failure. Her sharpness, creativity and raw power is poignant. Coaching with Sue really sharpened my understanding of what I want, and how I want it. She helped me identify my core skills, qualities and essence.  She also held me, and challenged me tremendously to get courageous, while also giving me ample space, clarity and openness to dream and create my plans.  I learnt from her how to use presence and voice as a powerful coaching tool, amongst many other tools.  I increased my clients by 70% and raised my fees twice while working with Sue.  I have also learnt about structure, holding the client’s agenda 100%, and being totally gutsy.  Sue herself  is gutsy, playful, creative and disciplined.  If you’re a Co-Active coach Sue is your best bet!

Blog: beheartsmartblog.wordpress.com

Henrietta Szovati CPCC

Before I started working with Sue, I saw things and dreams as difficult and uncertain. I felt so doubtful. My initial goals with Sue included getting two corporate clients during certification – but through working with her I have signed up many more than that! I also now have a clear road map, direction, and connection with my purpose. I now have more self-belief and I check-in and manage my saboteurs when they show up. I am also kinder to myself and take good care of myself. I have learnt that we cannot pour from an empty cup and that WE ARE ALL WORK IN PROGRESS 🙂

Working with Sue is a mix of coaching, accountability, lots of determination, tenacity and hard work. As a coach and mentor, I would highlight Sue’s boldness, courage and transparency. I also admire her non-attachment to the results, her authenticity and her determination.

I highly recommend Sue to any coach who is looking for serious business development and/or certification coaching and mentoring.

Esmeralda Garcia

It’s nearly ten years since Sue was my coach while I navigated CTI’s certification programme. As I now approach my MCC, its still clear the work I did with her was instrumental in developing the foundations of the successful practice I have today. She challenged me fiercely with much love and compassion, to reach for a fulfilled life, believing in me more than I did at the time. She was witty, playful and yet always utterly sincere in her commitment to my success, which made each coaching session a wonderful journey of self-discovery.

Nick Kettles MA CPCC, PCC
Executive & Leadership Coach

When I met Sue I was about to start my certification and at the same time, I was approaching a massive career transition. I had a lot of conflicting feelings, I was leaving an organisation I’d been with for 21 years, and looking back I was almost burnt-out. On top of all of that, as the income generator for my family, I needed to make my new career a success as quickly as possible.

Through working with Sue, I have absolutely made a success of my new freelance career as a coach and consultant, and also spend much more time with my family. My new career in coaching has really stretched me – and the coaching with Sue has really supported me in this process.

Sue has been an excellent coach for me. She’s been a great guide, teacher, champion and supporter.

Trudy Wright CPCC
Coach & Consultant